At Mapcargo we talk your language and understand your business.
Industry Terminology
Our staff are thoroughly conversant with aviation parlance and fully understand the differences between a time critical component and a genuine AOG. We know too the difference between an 8130 and a Form 1. You can talk to us in your own language.
Specialist Handling Experience
We have many years’ experience in handling awkward, bulky or hazardous consignments such as aircraft engines, oxygen generators and delicate avionic components such as gyroscopes.
In-Depth Customs Knowledge
There are many special Customs regimes around the world which have been designed specifically to facilitate the inward and outward movement of aircraft parts, and we are often asked by customers to provide an auditory health-check to ensure compliance. At Mapcargo we offer free advice and consultancy to all our customers on the best way to move and/or store parts.
Customer Service
As a Mapcargo customer you will never speak to a faceless voice, based in a call centre, nor will you have to navigate endless menus giving irrelevant options. At Mapcargo we believe in the human touch.
Software
Our tracking systems are designed in-house specifically around the needs of the aviation industry. We don’t just track boxes - we constantly share detailed information about the precise status of your assets wherever they are in the supply chain, and we manage each situation individually to find the right solutions.